Summer might not seem like the obvious time to be thinking about your boiler, but it’s an ideal time to plan ahead and make sure your home is winter-ready before the colder months are upon us.
If your boiler only just made it through last winter, it might be time to consider an upgrade. While it’s tempting to stick with a like-for-like replacement, exploring more efficient, reliable, and future-ready options can offer greater peace of mind – and long-term savings.
But where do you begin?
Researching boiler brands can quickly become overwhelming. Which one is more efficient? Which will last longer? And most importantly, can you trust the brand to support you long after installation?
Choosing the right boiler is also more than just picking a product, it’s about choosing a brand you can trust to support you long after the installation. So how do you determine which brands can live up to promises? A great place to start is by checking independent reviews.
What others are saying
Trustpilot is one of the most well-known and respected platforms for independent, genuine feedback from real homeowners and installers who have experience with the products and services.
At Alpha, we’re proud of our ‘Excellent’ TrustPilot rating of 4.7 out of 5 achieved from over 7,000 individual reviews. That puts us at the top when it comes to independent boiler brand reviews.
But it’s not just about getting the best result out of five – we advise users to read the reviews to find out what people are saying about the brands. Ours put product quality, customer service, and our staff as being the best reasons to choose Alpha.
- “Absolute brilliant customer service.”
- “Very good team, knowledgeable and great support”
- “Fabulous service from start to finish.”
- “Brilliant products with fantastic customer service.”
Our reviews come from both homeowners and professional installers, giving you a well-rounded view of how our products perform in real-life scenarios from purchase to installation and beyond.
Alongside independent review sites, endorsements from respected industry publications provide valuable reassurance for homeowners. Trusted names like Good Homes magazine conduct thorough testing to evaluate products on key criteria such as performance, reliability, and ease of use. Their Good Homes Approved status is a recognised mark of quality and we’re proud that the Alpha E-Tec Plus NX combi boiler has earned this commendation, confirming its strong performance under independent scrutiny.
Support matters
Support and service are essential parts of the whole boiler package. That’s why length of warranties can be a great indicator of a manufacturer’s confidence in their product. At Alpha, we offer industry-leading warranties of up to 13 years giving homeowners long-term protection and peace of mind.
When comparing boiler brands, consider not just the length of cover, but the quality of customer support behind it. Alpha’s dedicated customer service team is on-hand to offer fast, reliable help – something that is consistently reflected in our excellent customer satisfaction ratings.
Ready to make the switch?
More homeowners and installers are choosing brands that back up their products with outstanding aftercare. If you’re ready to explore Alpha, browse our range of boilers to find the right fit for your home.