Experienced installer Paul Seviour explains why he chose to test the Alpha E-Tec Hybrid in his own home and how it has given him the confidence to recommend hybrid heating to customers.
For Paul Seviour of PS Plumbing (Commercial) Ltd, reputation has always been the foundation of his business. After decades of looking after customers, he’s now planning for the next chapter – gradually handing the company over to the next generation of engineers. To do that, he knows the business needs to embrace renewable heating technologies, and he believes Alpha is the right partner to help make that transition.
“I don’t think gas boilers will disappear as quickly as the government might suggest,” says Paul. “But the future definitely lies in other ways of heating our homes. The technology is developing quickly, but at the moment a full heat pump solution isn’t right for every property. That’s why I see hybrid systems as an important stepping stone.”
Putting hybrid technology to the test
Rather than recommending hybrid heating to customers based on theory alone, Paul wanted to experience it for himself.
After completing Alpha’s dedicated E-Tec Hybrid training course, he chose his own 1750s home as his first installation.
“For my home, the hybrid was the answer. I didn’t have to replace radiators or pipework, and the combination of heat pump and condensing boiler keeps the house comfortably warm. It’s easy to operate and, to be honest, I hardly notice any difference compared with using a standard combi boiler.”
Living with the system has given Paul the confidence to recommend hybrid technology to customers who may not yet be ready for a full heat pump installation.
“Demand for this type of technology is growing steadily and it will only accelerate. I could ignore it because I’m coming to the end of my career, but I want my business to be fit for the future. Embracing renewable technology is going to be a key part of that.”
A partnership built on support
For Paul, choosing Alpha isn’t just about the products. It’s about having the backing of a manufacturer that treats installers as partners.
“I don’t work exclusively with Alpha, but it’s my preferred option. I feel valued by Alpha. If I ever have a problem, I can speak directly to the technical team. I have the mobile numbers of my Area Sales Manager and the Alpha Service Engineer. That’s hugely reassuring when I’m recommending the brand to my customers.”
While larger manufacturers may have greater brand recognition, Paul believes Alpha’s combination of technology, training and personal support makes all the difference.
“With some of the bigger brands it’s easy to get lost and feel like you’re just a small cog in a big corporate machine. With Alpha, it’s different. The technology is excellent, the service is second to none, and that’s why I see us working together for many years to come.”
Contact us for more information on our hybrid heating solutions and the benefits of hybrid heating.