Contact Us

If you need guidance on choosing the right heating appliance, or you experience difficulty before, during or after installation, you can rely on our Customer Service team to provide you with expert advice. Whether it's a simple query or a more complicated problem, we're here to help.

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Your Enquiry

Alpha will use your personal details and information we obtain from other sources for customer services and administration, for marketing and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes. We or our business partners may contact you by mail, telephone, e-mail or other electronic messaging services with offers of goods and services or information that may be of interest to you. By providing us with your telephone number or email address you consent to being contacted by these methods. If you do not wish to receive marketing information from Alpha by these methods, tick this box.

Call us on 0344 871 8760

Email us at info@alpha-innovation.co.uk

Customer Support

Whether you need help choosing the right heating appliance, or you experience difficulty during or after installation, we are here to assist.

View Support Section

Complaints

We do everything we can to make sure our customers get the best products and service possible. However, if you're not completely happy we'd like to hear about it so we can put things right.

Call us on 0344 871 8764

Email us at complaints@alpha-innovation.co.uk

Complaints Form

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HEAD OFFICE
Nepicar House, London Road, Wrotham Heath, Kent TN15 7RS

COVID-19 UPDATE - click here for the latest information on how Alpha is responding to the coronavirus outbreak.

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