USEFUL INFORMATION

To get the most out of your heating appliance it’s useful to know how to look after it.

Our advice pages below are geared towards ensuring your boiler operates safely and efficiently and where appropriate, offers useful information on quick fixes if you encounter an issue.

If you cannot find the answer you need or simply want further assistance from a member of our team, please head over to our Contact Us page for details on how to get in touch.

DEALING WITH BOILER PRESSURE

Understand the recommended pressure of your boiler and learn how to adjust high or low pressure in the heating system.

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WHY HAS MY HOT WATER STOPPED?

Know what you can do to restart your hot water supply and understand the key checks to make before bringing in an engineer to fix it.

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LOOKING AFTER YOUR BOILER

Becoming familiar with how your boiler works is advisable for getting the best out of it.

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GAS SAFETY IN THE HOME

Simple actions you can take to ensure that your gas appliances are working safely and correctly.

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THE IMPORTANCE OF ANNUAL SERVICING

Making sure your boiler is serviced annually is important to ensure that it continues to function as intended.

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PRACTICAL HEATING TIPS

Easy ways to help you avoid wasting energy and save on your heating bills, without sacrificing home comforts.

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SIMPLE STEPS TO PROTECT YOUR HEATING SYSTEM

Look after your boiler, maintain efficiency and reduce energy bills.

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CARBON MONOXIDE POISONING

Advice on keeping your family safe from the dangers of carbon monoxide poisoning.

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FROZEN CONDENSATE PIPES

How to prevent an external condensate pipe from freezing and easy fixes to remedy it if it does.

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HYDROGEN-READY BOILERS

What does hydrogen-ready really mean and how will this affect you today and in the future?

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