Installer knowledge makes a difference

18 July 2011

Homeowners are more commonly deciding on the boiler they want before they even call a heating engineer, which is fine, so long as the right product is specified for the needs of the property. Otherwise it could lead to disappointment if performance and/or gas savings are not as good as expected.

It’s important to remember that Gas Safe registered installers take lots of factors into account when specifying a particular product, such as how many people are living in the property, the number of radiators and space available. There are a whole host of different options available and their knowledge and training can help to ensure homeowners are provided with the best solution for them. 

One particular homeowner recently took the advice of their installer and was overjoyed with the decision, despite it not being their original choice of product.

With a large family – five children – the water demand was very high. A standard combi boiler wouldn’t be able to cope with the demand, which might then lead to the next obvious choice of a system boiler with unvented cylinder. However, space was limited, a 200 litre cylinder would have taken it all before the boiler was even fitted.

Taking these factors into account, the installer specified the Alpha FlowSmart 50 system, which fitted neatly into the existing space. While centred around a combination boiler, the addition of the GasSaver and 50 litre thermal store allows the unique system to outperform a system boiler with 200 litre unvented cylinder.

Not only can FlowSmart provide a continuous supply of hot water, it can also supply multiple outlets at the same time. In fact this particular homeowner was “delighted” that the household could “run a bath, have a shower and do the washing up all at the same time.”

The icing on the cake though was when the gas bill arrived. Following a rather cold winter, especially the snowy spell in December, when the heating had been on a considerable amount, the customer reported savings of £140 over the winter quarter – approximately a 40% reduction from the previous year.

Address Finder
Choose an address from the list below...
Register Interest
Provide your details below and hit 'Register Interest'.

We use cookies to improve your experience, including to personalise content, to provide useful features, and to analyse our traffic and measure performance. By using this site, you agree to our use of cookies.

Cookie Preferences
Essential Cookies
Non-Essential Cookies

About Cookies and your Privacy

When you visit any web site, it may safely store or retrieve information in cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised and consistent web experience.

We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Some cookies are essential and the website would not function without them.

Always Active

Essential Cookies

These cookies are essential for the website to function and cannot be switched off in our systems.

These are usually to do with keeping track of information between page views like your privacy preferences or that you have logging in.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. 

The essential cookies we set are:

  • PHPSESSID - A unique reference to your browser session on our website. This allows us to keep track of things like your basket and whether you are logged in. This cookie will expire after the browser is closed
  • plii - This cookie ensures you are kept logged in to the website during your session.
  • nfPP-* - These cookies store your preferences regarding cookie preferences, like if you have accepted the notice and if you have optionally disabled non essential cookies. These persist between browser sessions

Non-Essential Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements.

  • Facebook: We use conversion tracking from Facebook to help us understand how effective campaigns are from Facebook.
  • Google AdWords Conversion: We use conversion tracking to help us understand how effective our digital campaigns are.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. For example, we collect details of the site where the visitor has come from and the total number of times a visitor has been to our website.
  • Google Tag Manager: We use Google Tag Manager to track user behaviour, traffic analysis and marketing optimisation.
  • LinkedIn: We use conversion tracking from LinkedIn to help us understand how effective campaigns are from LinkedIn.