close

ALPHA SERVICE AGENT WINS SMALL BUSINESS OF THE YEAR AWARD

ALPHA SERVICE AGENT WINS SMALL BUSINESS OF THE YEAR AWARD

Paul Lawrence Plumbing and Heating Services recently scooped the Small Business of the Year Award at the South Holland Business Awards in Lincolnshire. Paul Lawrence works exclusively with Alpha.

Paul has been working in plumbing and heating since he was 17 years old, and started his own business nearly three years ago. Since then, the business continues to expand, now with multiple apprentices and vans on the road.

“I wasn’t expecting to win at all but it turns out that my business ticked all the right boxes. It was a very pleasant surprise. Our work with Alpha, a recognised and successful boiler brand, has really helped me in winning the award.”

Paul works solely with Alpha for many different reasons. “Crucially, the company’s product range is good quality and straightforward to install. The boilers are energy efficient, and this always gains the interest of my customers. In fact, one customer said she had reduced her energy bills by £300 after she switched to Alpha.

Finally, the customer service is excellent and far better than any other boiler manufacturer I have used in the past. The training Alpha provides is also very useful. All of this combined helps contribute to my business – allowing me to provide a professional service, gain recommendations and keep expanding.”

Richard Geldard, Director of Customer Service at Alpha, commented, “We are really pleased for Paul on winning this award. Our service agents are a valuable extension to our team of engineers and that one of our representatives has been awarded an accolade like this is testament to the high standards we strive to deliver to our customers.”

Like us on Facebook Follow us on Twitter
×

We use cookies to improve your experience, including to personalise content, to provide useful features, and to analyse our traffic and measure performance. By using this site, you agree to our use of cookies.

×
Cookie Preferences
Intro
Essential Cookies
Non-Essential Cookies

About Cookies and your Privacy

When you visit any web site, it may safely store or retrieve information in cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised and consistent web experience.

We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Some cookies are essential and the website would not function without them.

Always Active

Essential Cookies

These cookies are essential for the website to function and cannot be switched off in our systems.

These are usually to do with keeping track of information between page views like your privacy preferences or that you have logging in.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. 

The essential cookies we set are:

  • PHPSESSID - A unique reference to your browser session on our website. This allows us to keep track of things like your basket and whether you are logged in. This cookie will expire after the browser is closed
  • plii - This cookie ensures you are kept logged in to the website during your session.
  • nfPP-* - These cookies store your preferences regarding cookie preferences, like if you have accepted the notice and if you have optionally disabled non essential cookies. These persist between browser sessions

Non-Essential Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements.

  • Facebook: We use conversion tracking from Facebook to help us understand how effective campaigns are from Facebook.
  • Google AdWords Conversion: We use conversion tracking to help us understand how effective our digital campaigns are.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. For example, we collect details of the site where the visitor has come from and the total number of times a visitor has been to our website.
  • Google Tag Manager: We use Google Tag Manager to track user behaviour, traffic analysis and marketing optimisation.
  • LinkedIn: We use conversion tracking from LinkedIn to help us understand how effective campaigns are from LinkedIn.