Alpha Statement of Disassociation from Alpha Heater

6 December 2022
Alpha Statement of Disassociation from Alpha Heater

It has come to our attention that the Alpha brand is appearing in Google search results when users are browsing online for a different company, ‘Alpha Heater,’ and its associated products.

We would like to assure our existing and prospective customers that we have no affiliation or connection with the ‘Alpha Heater’ brand, nor do we supply any portable or mini heaters within our range.

Alpha is part of the Immergas Group and a long-established brand in the heating sector, well known for the quality and reliability of our domestic and commercial boilers, heat pumps, controls and other products and services.

We are committed to five-star service, providing market leading warranties, and we warmly encourage our customers to share their experiences, valuing all feedback given so we can further enhance our offer. Our E-Tec Plus range is 'Good Homes Approved' and we pride ourselves in having an ‘Excellent’ rating on Trustpilot, with 85% of users awarding us a five star review.


We kindly request that Alpha Heater customers do not return their heaters to our address. We are not able to process returns on behalf of this company, and we do not take responsibility for the loss of your items.

Address Finder
Choose an address from the list below...
Register Interest
Provide your details below and hit 'Register Interest'.

We use cookies to improve your experience, including to personalise content, to provide useful features, and to analyse our traffic and measure performance. By using this site, you agree to our use of cookies.

Cookie Preferences
Essential Cookies
Non-Essential Cookies

About Cookies and your Privacy

When you visit any web site, it may safely store or retrieve information in cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised and consistent web experience.

We respect your right to privacy, so you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Some cookies are essential and the website would not function without them.

Always Active

Essential Cookies

These cookies are essential for the website to function and cannot be switched off in our systems.

These are usually to do with keeping track of information between page views like your privacy preferences or that you have logging in.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. 

The essential cookies we set are:

  • PHPSESSID - A unique reference to your browser session on our website. This allows us to keep track of things like your basket and whether you are logged in. This cookie will expire after the browser is closed
  • plii - This cookie ensures you are kept logged in to the website during your session.
  • nfPP-* - These cookies store your preferences regarding cookie preferences, like if you have accepted the notice and if you have optionally disabled non essential cookies. These persist between browser sessions

Non-Essential Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. Some information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance and make improvements.

  • Facebook: We use conversion tracking from Facebook to help us understand how effective campaigns are from Facebook.
  • Google AdWords Conversion: We use conversion tracking to help us understand how effective our digital campaigns are.
  • Google Analytics: We use Google Analytics to collect information about how visitors use our website. For example, we collect details of the site where the visitor has come from and the total number of times a visitor has been to our website.
  • Google Tag Manager: We use Google Tag Manager to track user behaviour, traffic analysis and marketing optimisation.
  • LinkedIn: We use conversion tracking from LinkedIn to help us understand how effective campaigns are from LinkedIn.