Had cause to call an experienced engineer when our boiler started making very loud noises on start up with the occasional bang.
Andy arrived shortly afterwards preceded by a courtesy call and within 20 minutes we had a detailed account of what was wrong and how it had been fixed. All new parts fitted, everything now working as it should, very happy indeed, and at no cost at all!
Andy was a credit to Alpha and it’s so reassuring that customer service is alive and well and is certainly being demonstrated at Alpha. Thank you.