I can’t praise Adey Jones highly enough. He is an absolute credit to your company. Your company will thrive with people like him in it. Nothing was too much trouble; his explanations regarding what he was doing, and to put me at ease, were like nothing i have ever experienced. He is a gentleman and a wonderful worker. Please send him again, and do not let go of him. DO NOT send the young man who came to me last year as I ended up crying when he left. He couldn’t be bothered, seemed in a rush and looked up towards heaven when I asked him to explain to me. He made me feel so inferior. Sorry to have to say this, but I believe in being honest.