A company where the staff, treat the customer as valued, offering a first class service, and a quality product
The service programme offered by Alpha is first class, I found it cheaper than other suppliers, and would highly recommend them.
I called to report a problem with my boiler and the gentleman in the call centre was polite and explained what day the engineer would call.
The engineer (Richard) telephoned us on the day to confirm the time he would arrive.
Richard then fully explained, in terms that we could understand, the problem with the boiler and how he had rectified the problem. He was polite and courteous and made us feel valued. As we are retired, he understood our concerns and took the time to ensure that everything was working correctly to our satisfaction, before he left.
I would highly recommend an Alpha Boiler and their service programme