ALPHA STATEMENT OF DISASSOCIATION FROM ALPHA HEATER

6 December 2022

It has come to our attention that the Alpha brand is appearing in Google search results when users are browsing online for a different company, ‘Alpha Heater,’ and its associated products.
We would like to assure our existing and prospective customers that we have no affiliation or connection with the ‘Alpha Heater’ brand, nor do we supply any portable or mini heaters within our range.
Alpha is part of the Immergas Group and a long-established brand in the heating sector, well known for the quality and reliability of our domestic and commercial boilers, heat pumps, controls and other products and services.
We are committed to five-star service, providing market leading warranties, and we warmly encourage our customers to share their experiences, valuing all feedback given so we can further enhance our offer. Our E-Tec Plus range is ‘Good Homes Approved’ and we pride ourselves in having an ‘Excellent’ rating on Trustpilot, with 85% of users awarding us a five star review.
Returns
We kindly request that Alpha Heater customers do not return their heaters to our address. We are not able to process returns on behalf of this company, and we do not take responsibility for the loss of your items.